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Terms of Service

Last Updated: February 10, 2026

Introduction

We've tried to keep this as clear as possible, but these terms are still legally binding. Please read them before using Osmium. Questions? Email us at [email protected].

Definitions

  • "Terms" means this Terms of Service agreement
  • "You" or "your"means you, the user
  • "Osmium", "we","us", or "our"means the Osmium service, operated by Red Software Solutions
  • "Service" means Osmium's communication platform, including our websites and applications
  • "Content" or "User Content" means anything you upload, post, or share on Osmium.

By using Osmium, you agree to these Terms and our Privacy Policy. If you don't agree, please do not use the Service.

1. Eligibility and Your Account

Age Requirements

You must meet the minimum age in your jurisdiction to use Osmium. In the EU, this is 16. If you are under the age of digital consent in your country, you must have permission from a parent or legal guardian.

If you misrepresent your age or otherwise provide false information, we may suspend or terminate your account.

Account Security

You are responsible for maintaining the confidentiality and security of your account. Notify us immediately if someone gains unauthorized access to your account.

2. What You Can (and Can't) Do

Using the Service

When you use Osmium, you agree not to:

  • Post illegal, harmful, threatening, harassing, or defamatory content
  • Share child sexual abuse material (CSAM) or content exploiting minors
  • Engage in harassment, bullying, or hate speech
  • Impersonate others or misrepresent your identity
  • Send spam or unsolicited advertising
  • Distribute malware or attempt unauthorized access to our systems
  • Scrape data from the Service
  • Violate intellectual property rights
  • Engage in any illegal activities

Your Content

You own the content you post.

When you share content on Osmium, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, display, and distribute it.

You are responsible for ensuring you have the rights to everything you post.

3. Communities

Running a Community

When creating a community, you're responsible for moderating it and ensuring it complies with these Terms. We may remove communities that violate these Terms or pose risks to users.

Moderation

We use a combination of automated systems and manual review to moderate content. If your content is removed or your account is restricted, you may appeal the decision by contacting us at [email protected]. We will review appeals and respond within a reasonable timeframe.

4. Data and Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your data.

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing of your data
  • Data portability (receive your data in a structured, machine-readable format)
  • Object to processing
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].

Data Retention and Deletion

We retain your data only as long as necessary to provide the Service and comply with legal obligations. When you delete your account, we delete your personal data within 90 days, except where we're required to retain it by law (e.g., for financial records or legal compliance).

Data Export

You can request an export of your data at any time through your account settings or by contacting us.

5. Our Rights and Responsibilities

Third-Party Links and Services

The Service may include links to third-party websites or services. We are not responsible for their content, practices, or policies. Use them at your own risk.

Termination

We may suspend or terminate your account if you violate these Terms, for legal requirements, security issues, or other necessary reasons. Where reasonable, we may provide warnings or allow you to appeal. You may delete your account anytime through your settings.

Service Modifications

We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable for any modifications or interruptions.

Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or that data will never be lost.

6. Intellectual Property

Copyright Infringement (DMCA)

If you believe content on Osmium infringes your copyright, please contact our designated copyright agent at [email protected] with:

  • Your contact details
  • A description of the copyrighted work
  • The URL or location of the infringing content
  • A statement that you believe in good faith that the use is unauthorized
  • A statement that your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
  • Your physical or electronic signature

7. Legal

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, data loss, service interruptions, or the cost of substitute services, even if we knew they were possible.
  • Our total liability to you is capped at the greater of what you paid us in the past 12 months, or €100.
  • We are not responsible for what other users do or post on the Service.

This does not affect non-waivable consumer rights under EU law.

Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your content, your violation of these Terms, or your violation of any rights of others. This applies only where permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement for general use of Osmium. If you use additional features, supplemental terms apply:

  • API Terms of Use (if using our API)
  • Payment Terms (if purchasing Paid Services)

Supplemental terms control only for their specific features. For all other matters, these Terms apply.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands.

EU consumers may also rely on the mandatory protections of consumer laws in their country of residence.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, internet outages, or government actions.

Severability

If any part of these Terms is found invalid or unenforceable, the remainder remains in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Survival

Sections concerning intellectual property, indemnification, limitation of liability, and dispute resolution survive termination of these Terms.

8. Changes and Contact

Updates to These Terms

We may update these Terms from time to time. We'll notify you of material changes via the Service or email at least 30 days before they take effect. Continued use after the effective date means you accept the updates.

If you don't agree to the updated Terms, you must stop using the Service and may delete your account.

Contact Us

Questions? Concerns? Email us at [email protected].

For copyright matters, contact [email protected].

By using Osmium, you acknowledge that you've read and agree to these Terms of Service.